Students Rights and Responsabilities


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 		Students Rights and Responsabilities
 
 The Continuing Education & Arts Centre of Alexandra Inc (CEACA)
 
Shall aim to maintain professional standards in the marketimg and delivery of training programs and will safeguard the interests and welfare of students at all times. The student has a right to expect:
 
  1. Accurate information in terms of content, times, venue, tutor and cost of proposed course.
  2. Timely notification of any changes to the above.
  3. Admission information will be treated with the utmost confidentiality.
  4. Access to information re Code of Practice, refunds and other policies.
  5. Classroom areas to be clean and comfortable.
  6. Professionalism and respect from tutors and staff.
  7. A welcoming and positive learning environment.
CEACA expects students to:
  1. Be punctual.
  2. Notify the office of any anticipated non attendance.
  3. Adhere to acceptable dress code.
  4. Adhere to non smoking rules and signs within the building.
  5. Conduct themselves in a courteous manner with consideration and respect for other students and tutors within the classroom.
Freedom from Abuse Policy
 
All staff and participants have the right to feel safe and to participate in programs and services in a non threatening environment. The Committee of Management is responsible for ensuring the right to be free from physical, sexual, emotional and verbal abuse, harassment and assault.
 
All staff shall be responsible for ensuring that our procedure is implemented to prevent abuse, harassment and assault in the workplace and on all service sites.
 
Our procedure shall ensure that:
  • Our workplce and service sites are free from physical, sexual, emotional and verbal abuse, harassment and assault.
  • Our reputation as a fair and conscientious employer and service provider is maintained and complies with all relevant legislation
    • .
  • All complaints are dealt with quickly and sensitively.
Procedure
 
In the event of any abusive behaviour within CEACA, the following steps will be taken:
  • The tutor will manage and control the behaviour where possible, warning of consequences of continued unacceptable behaviour.
  • If behaviour continues, the Executive Officer will meet with the person involved to make sure the person is aware that their behaviour is unacceptable and must cease, explaining that they risk being excluded from the premises if it is continued.
  • If this warning is ignored, a written notification is to follow giving the person a period of time for the behaviour to completely cease and a date for exclusion from the premises if it is continued.
Appeal
 
Appeal against exclusion must be made in writing to the Committee of Management of CEACA Inc within 7 days. The Committee must respond in writing within three days of the next scheduled Committee meeting.
 
If behaviour constitutes any likekihood of threat or harm to anyone, staff and tutors may take appropriate action immediately, including calling the Police.
 
 


Ceaca, Downey Street, Alexandra, Victoria, 3714 - Australia       Phone:   03 5772 1238       -       Ceaca is open 5 days per week from 9am - 5pm